Frequently Asked Questions (FAQ)

StayPicker is a specialized direct booking platform for high-quality accommodations in Croatia. It acts as a transparent marketplace that connects guests directly with professional property owners. As an official product of MyRent, our technology ensures that every transaction is safe and all data is synchronized in real-time.

We facilitate direct booking. While global platforms often charge up to 20% in commissions, StayPicker charges a significantly lower fee to the host (only 6% + TAX) and zero fees to the guest. This model allows hosts to pass the savings directly to you, resulting in the best possible market rates.

Our native integration with MyRent technology ensures that all calendars are synchronized in real-time. If a property shows as available on StayPicker, it is truly available. We eliminate the risk of double bookings by providing a direct link to the host's professional management system.

Yes. StayPicker utilizes the professional-grade security infrastructure of MyRent, which has over 8 years of experience protecting 83,000+ users. Every host is verified with a valid VAT ID (OIB) in compliance with EU DAC7 regulations, protecting you from unverified or "ghost" listings.

To list your property, you simply need to join the MyRent ecosystem. Once your units are managed via the MyRent PMS, they are instantly eligible to be featured on StayPicker. This allows you to retain 94% of your revenue while utilizing advanced automation tools for billing and guest communication.

No, you do not need to create a permanent account to complete a booking on StayPicker. We respect your time and privacy. However, our system, powered by MyRent, will securely store your booking details so you can receive automated confirmations, digital check-in instructions, and direct support from your host.

While our primary focus and expertise are in the Croatian market, StayPicker is the regional leader for direct booking across the Adria region. Because we are an official MyRent product, we specialize in verified, professionally managed local villas, apartments, and unique holiday homes that meet high standards of quality.

Cancellation policies are set individually by each property owner. StayPicker is a transparent marketplace, and we ensure that the specific policy for your chosen property is clearly visible on the listing page before you pay. All changes or cancellations are handled directly through the MyRent professional infrastructure.

Your privacy is our priority. As a MyRent product, StayPicker operates within a highly secure technical ecosystem. We are fully GDPR compliant and use advanced encryption to protect your data. We never sell your information to third parties; it is used strictly to facilitate your direct booking and local guest registration.

Absolutely. All financial transactions on StayPicker are processed through certified, bank-grade payment gateways integrated into the MyRent system. We ensure that your payment information is encrypted and handled according to the highest industry standards, providing peace of mind for every transaction.

Yes. In accordance with Croatian law, all guests must be registered in the official eVisitor system. Because StayPicker is powered by MyRent, your host can often provide a digital check-in link, allowing you to securely provide your details in advance for a faster, hassle-free arrival.

The main difference is the direct booking model. Global sites are intermediaries that add high markups. StayPicker is a specialized portal by MyRent that connects you directly to the host's professional management system. This ensures lower prices for you and a more personal connection with your local host.

Don't worry. StayPicker is backed by the MyRent technical support team, one of the most experienced in the region. If you experience any issues with the booking engine or payment, our experts ensure a quick resolution so your vacation planning stays on track.